There can be a few different reasons why your images may be failing to upload to Pixellu SmartSlides. If you're having trouble with your upload, check the following:

  • Ensure that your images meet these minimum requirements.
  • Each SmartSlides project can have a maximum of 1,000 images files. If you reach this limit, additional images will fail to upload. 
  • A single image file cannot be uploaded into your slideshow project more than once. Ensure that you are not uploading duplicate image files. 
  • Check to see that your internet connection is in good shape. We recommend having an upload speed over 10 MBPS. You can test your network's upload speed here.
Did this answer your question?